Exceptional Last Minute Delivery Solutions
Pillar Rapid Response provides immediate last mile home delivery resources for big ticket items like furniture, bedding and appliances with our nationwide network of highly qualified delivery teams.
EXPERIENCED DELIVERY TEAMS
Providing a Network of Experience
Our delivery teams are required to meet stringent requirements, including:
- Delivery, installation and/or assembly skills
- Customer service
- Professionalism
- Business acumen
Our delivery teams are also required to meet the Qualification Standards that the Department of Transportation (DOT) mandates and any contractual obligations established by our clients. Extensive background checks are performed on both the Contractor/Driver and Helper, including:
- Criminal
- Drug
- Motor Vehicle Records
- Physical
Although experience is very important, professional appearance is equally important.
- We have established stringent appearance standards to ensure professionalism at every level, including customary delivery apparel and picture IDs
- Delivery teams wear picture security badges identifying them as authorized representatives of the retailer.
- Our delivery teams recognize that the impression they portray is the impression the customer relates to the retailer.
Our network includes the most experienced delivery teams in the industry, so your customer receives the best service possible.
WHITE GLOVE DELIVERY
We offer delivery teams specifically skilled to meet your needs. Whether you are a retailer of furniture, bedding or appliances, our delivery teams will leave consumers with the best impression of your brand.
INSTALLATION AND ASSEMBLY
We offer delivery teams that provide professional, certified and insured installation and assembly services for a wide variety of products. We will quickly identify the local licensing requirements to ensure that our delivery teams will meet your expectations.
WHITE GLOVE DELIVERY
Providing Professionalism Consumers Expect
Last minute doesn't mean rushed, our on-demand delivery teams provide:
- Pre-delivery merchandise inspection, touch-up and repair
- Blanket wrapped delivery inside and one-for-one movement of existing merchandise to another room
- Full assembly and deluxing of merchandise
- Instructional demonstration and tutorials
- Clean up and removal of all packaging materials
- Removal of old merchandise
INSTALLATION AND ASSEMBLY
Experienced and Skilled Delivery Teams
Our teams are trained in simple and complex installations of:
- Dishwashers
- Microwaves
- Refrigerators
- Ovens
- Washers and Dryers
- Televisions
Our assembly services include the set-up of all furniture and bedding products including:
- Bedrooms
- Dining Rooms
- Adjustable Bed Bases
- Fitness Equipment